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If you're using Yahoo! in conjunction with the Mail for Windows 10 app, you might have received an error message stating that the Mail app can’t sync Yahoo! email following updates to the Yahoo! account security settings.
This error refers to the security protocol currently being used by the Mail app. To fix this problem, Microsoft has added OAuth support for Yahoo! accounts in the Windows 10 Creators update. To install the Creators Update now, go to the software download site, and select Update now. For more information about the update, see Windows 10 Creators Update is here.
If you're still having problems after installing the update you can enable two-step verification and then create an app password for the Mail app as a workaround. The app password will only be used by the Mail app.
Enable two-step verification and create an app password
- Turn on two-step verification in Yahoo! Two-step verification requires the use of a phone number associated with your account.
- Create an app password.
- In the left navigation pane of the Mail app, right-click your Yahoo! account > Account settings. Enter the app password that you created in step 2.
Alternatively, you could temporarily allow access to the Mail app by changing the security setting on your Yahoo! account. See App access and security for instructions.
How to add a Yahoo email account to the Mail app
- Open Mail.
- Click the Settings (gear) button located in the bottom-left corner.
- Inside the Settings flyout, click on Manage Accounts.
- Click on Add account.
- Click Yahoo! from the list.
- Type your Yahoo email account.
- Click Next.
- Type your email password.
- Click Sign in.
- Click Agree to allow the app to access your Yahoo account.
- Click Done.
How to customize a Yahoo email account settings
- Open Mail.
- Right-click your Yahoo account and click Account settings.
How to fix sync problems with a Yahoo email account
- Configure two-step verification on your Yahoo account.
- Set up an app password.
- On Windows 10, open Mail.
- Right-click your Yahoo account and click Account settings.
- Type the newly created app password.
How to uninstall the Yahoo Mail app on Windows 10
- Open Settings.
- Click on Apps (or click on 'System' if you're not running the Creators Update).
- Click on Apps & features.
- Select the Yahoo Mail app and click the Uninstall button.
- Click the Uninstall button to confirm.